Please read the following Terms and Conditions carefully before using this Site. Anyone who uses this Site agrees to the following Terms and Conditions.

Limitation of Liability
You expressly agree that your use of this Site is at your sole risk. THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Hoof & Paw Ltd T/A NaturalDog and its officers, directors and employees, as well as its third-party agents, contractors, distributors, merchants or sponsors (collectively, "Third Parties"), can not and do not warrant that use of this Site will be uninterrupted or error-free. Neither Hoof & Paw Ltd T/A NaturalDog nor its Third Parties warrant the accuracy, integrity or completeness of the content provided on this Site or the products or services offered for sale on this Site. Hoof & Paw Ltd T/A NaturalDog and its Third Parties specifically disclaim all warranties, whether express or implied, including warranties of title, merchantability, or fitness for a particular purpose. No oral or written information or advice given by Hoof & Paw Ltd T/A NaturalDog or its Third Parties shall create a warranty, except where the exclusion or limitation of certain warranties is prohibited by law.

Under no circumstances shall Hoof & Paw Ltd T/A NaturalDog or its Third Parties be liable for any direct, indirect, incidental, special or consequential damages that result from your use or inability to use this Site, including your reliance on any information obtained from this Site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operating or transmissions, or any failure of performance. The foregoing limitation of liability shall apply in any action, whether in contract, tort or any other claim, even if an authorised representative of Hoof & Paw Ltd T/A NaturalDog has been advised of or should have knowledge of the possibility of such damages. By your use of this Site, you acknowledge that this paragraph shall apply to all content, merchandise and services available through this Site, except where the exclusion or limitation of incidental or consequential damages is prohibited by law.

Information & Advice
Hoof & Paw Ltd T/A NaturalDog offers information, and advice to pet owners via email and through this Site for educational purposes only. Hoof & Paw Ltd T/A NaturalDog will not be responsible for any information offered. For any medical or health related advice concerning the care and treatment of your pet, call or visit a local veterinarian or local animal hospital.

Product Display
This Site attempts to display product images as accurately as possible. However, we can not guarantee that the colour you see matches the product colour. Note that the display of colour may depend, in part, upon the computer monitor you are using and it's settings.

Errors on Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and Hoof & Paw Ltd T/A NaturalDog reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and/or your credit/debit card has been charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, Hoof & Paw Ltd T/A NaturalDog will issue a credit to your credit/debit card account in the amount of the charge. Individual bank policies will control when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the Hoof & Paw Ltd T/A NaturalDog's Return Policy.

Charges & Payments
You may pay for your order with a debit card or major credit card, we accept Visa®, MasterCard, most debit cards, switch and solo. All payments will be processed through PayPal Europe and show on the card as 'PayPal HOOFPAWLTD'

Coupons
If using a coupon code, it must be entered during checkout in the designated Coupon Code field to redeem the respective offer. Coupons may not be combined with other coupons or promotional offers, are limited to one per transaction, and may not be redeemed for cash, credit or refund. Hoof & Paw Ltd T/A NaturalDog reserves the right to restrict use of coupons on certain products, weight and destination fees, and expedited shipping charges.

Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and/or shipping address. We reserve the right to reject any order you place with us and/or limit quantities on any order, without giving a reason. If we reject your order, we will attempt to notify you using the email address you have provided with the order. Generally, your credit/debit card will not be charged if we reject an order; however, we will process a refund if a charge has been made against your card.

Order Acceptance & Confirmation
Your receipt of an electronic or other form of order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Hoof & Paw Ltd T/A NaturalDog reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy
All sales made through this Site are subject to Hoof & Paw Ltd T/A NaturalDog's Return Policy.

Order Limitations
Hoof & Paw Ltd T/A NaturalDog may, at is sole discretion, limit or cancel quantities purchased per person, per household, or per order. Restrictions may include orders placed by the same Site account, the same credit/debit card, and orders that use the same billing and/or shipping address. In the event we make a change to your order, we will attempt to notify you by the email and/or billing address provided with your order. Hoof & Paw Ltd T/A NaturalDog reserves the right to limit or prohibit sales to dealers.

Shipping
All orders placed on this Site are subject to product availability and will be shipped according to our Site shipping terms. In the rare event that your order never arrives, we must receive notification of lost items via email and/or phone (as provided in our shipping terms) within sixty (60) days of receipt of the shipping confirmation email.

Indemnity
You agree to indemnify and hold Hoof & Paw Ltd T/A NaturalDog and its officers, agents, employees and other partners and Third Parties harmless from any loss, liability, claim or demand, including reasonable attorney's fees, made by any other third party due to or arising out of your use of this Site, including your use of this Site to provide a link to another site or to upload content or other information to this Site.

Disputes
This Site is operated by Hoof & Paw Ltd T/A NaturalDog, with offices located in London UK. If there is any dispute regarding this Site, by using this Site, you agree that the dispute will be governed by the laws of the United Kingdom.

Termination of Use
Hoof & Paw Ltd T/A NaturalDog, in its sole discretion, may terminate your account or use of this Site at anytime. You are personally liable for any orders that you place or charges that you incur prior to your termination. Hoof & Paw Ltd T/A NaturalDog reserves the right to change, suspend, or discontinue all or any aspects of this Site at any time, without prior notice.